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Service Champions Virtual Workshop – Springboard Services

Are you looking for ways to improve your customer service skills? This 50 minute webinar highlights the importance of customer service and how to communicate effectively with customers in any role.

The activity includes unlimited access to webinar covering:

  • Importance of Customer Service
  • Lessons to Provide Great Customer Service
  • Moments of Truth
  • Behaviour Guidelines
  • How to Communicate Effectively
  • Service Process
  • Service Recovery

You would enjoy this program if you:

  • Have an interest in developing customer service skills
  • Have knowledge of using the computer and internet
  • Commit to learning about service excellence

Click here to register.