A workshop outlining some helpful ideas around using Social Media at an agency.
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Social media can be a great tool for individuals with intellectual disabilities. It can be used to:
Unfortunately, the internet can also be a dangerous place in a variety of ways, including internet hoaxes, scams and viruses, cyber bullying, and online predators.
Here are ways in which you can help ensure individuals with intellectual disabilities are using the social media in a safe manner:
For more tips on Internet Safety read the ‘Do’s and Don’ts of Staying Safe on the Internet’
Over the last decade there has been a shift away from telephone, interoffice mail and in person meetings as the primary way to communicate with others. E-mail has fundamentally changed how we converse with each other both at work and at home. Social Service organizations now rely greatly on e-mail as the way to get information out to staff, their stakeholders and to their clients.
E-mail does have its issues. The careless use of “reply to all” fills inboxes with unwanted messages. There are difficulties keeping everyone on the same page as one-off discussions and replies explode within a group e-mail. How much time do you spend sending e-mail after e-mail to different people all with the same information? The extent of who information gets to is limited by the size of your e-mail contact list. Often it is by luck that you come across useful information, as you were not included in the e-mail sent out.
In recent years there have been changes in how people are communicating with the active use of new technologies. Social media has become an integral part of the way people are communicating throughout the world. In a 2011 survey of those who have a family member with a developmental disability ConnectABILITY.ca, 57% of respondents indicated that regular access to a networking internet site was their preferred method of networking. Respondents also told us that they want to use multiple ways of communicating.
It is important to embrace social media as one of a number of tools to include in your communication tool box, along with e-mail, the telephone and in-person conversations. There are a number of ways that social media can improve how quickly and how well you provide support. It is a way to allow everyone in on the conversation at the same time while ensuring that all have access to the whole conversation. It provides the opportunity to answer a question once and have it easily accessible to anyone else who has the same question. It can be the first “go to” place to look for an answer to your question and unlike an FAQ section it is dynamic, with the possibility of new relevant material being added at any time by members of the community – people with a developmental disability, family members or others in their support networks. You can also have access to the new information as soon as it is posted.
There are a growing number of social media sites available to use; a few are listed below. It is important that before engaging in any social media channel you consult your agency’s policy regarding social media use. You want to be sure you are aware of the advantages – and the risks – of using social media as a professional tool.
Facebook is one of the largest social networking tools available. It is open to everyone and has more than a billion users worldwide. It is a great place to keep in touch with your friends and let them know what you are doing. It is also a good place to get reacquainted with old friends, school mates. However, it is not private. Once you put information or a picture on the site, you do not have control of where it goes. You can make your profile private and only invite who you want in, but other members can share the information. Everything posted on Facebook becomes the property of Facebook and may re- surface in different ways and years later. Facebook ‘pages’ can also be set up that bring a common group together. These are different from personal pages – they are not private, and anyone can ‘like’ a page. They can be set up by networks, groups or agencies.
Skype is a free voice over internet protocol (VOIP) service that allows users to communicate using an internet connection. You can use voice only, video, or instant messaging. Skype has grown to be the most popular VOIP service in the world and serves millions of users each day.
Twitter is an online micro-blog that enables its users to send and receive text-based messages of up to 140 characters, known as “tweets”. This is a good tool to use to get a message out quickly. It is not so good if you are looking to have an ongoing conversation as it is not private. You can directly message someone, but only if they ‘follow’ you. It is increasingly a resource for news, trends and media.
YouTube is a video-sharing website where users can upload, view and share videos. This is a good tool to use when literacy skills or fine motor skills are an obstacle for the user.
Ability Online is a free online community for young people with disabilities and illnesses, addressing their needs of friendship, companionship and support. You are required to sign up and you will be screened which involves a phone call. You will be assigned to a group (“Kids & Teens” or “Parents & Professionals”) and are only able to participate in (and view) the forums for your assigned group.
Tyze is a social networking service that provides private, secure, online networks of support to individuals. This allows your support group to meet and share online. New members must be invited to join the group. Therefore you need to know the person first. This tool does not enable you to increase your connections. This is a very good tool to use with your person directed planning team and your support network.
Connected Families is a social media tool that has some privacy but also allows for opportunities to meet new people who have similar concerns and interests. It is built into the ConnectABILITY.ca community of people with a developmental disability and their support networks.
Here are some strategies for starting and growing online discussions like those on Connected Families.
Build the use of the discussions into your regular work. Make this a regular practice of how you reach out and communicate with your customers (the people you support, their families, support groups, etc.) Integrate it directly into the work you do as another tool to use to communicate – along with email, phone, in person, meetings etc. Get into the habit of checking your discussion to see if there are any new posts as one of the first things you do in your daily routine, along with checking your email.
FeverBee: The Online Community Guide – How To Build An Online Community: The Ultimate List Of Resources (2013) http://www.feverbee.com/2013/02/how-to-build-an-online-community.html
Social Media are websites that let you interact with other people who are using the same website. For example, when you comment on blog posts, forums or pictures of people, you are using social media websites.
Facebook is a popular social networking website that allows people to create profiles, upload photos and video, send messages and keep in touch with friends, family and colleagues.
Twitter is a website that allows people to write short sentences called tweets. Twitter members can write tweets and follow other users’ tweets. It is a great way to get up to date information about the news or even your favourite sports team.
Wikipedia is an online encyclopedia created by a number of people. Anyone registered on the site can create an article for the site and it can be a good way to find information about a variety of topics.
Pinterest is a website for sharing images you find online. People can pin pictures to their websites called ‘boards’. You can find great recipes, information how to create things, as well as create your boards of things you enjoy.
Skype is a free voice over internet protocol (VOIP) service that allows users to communicate using an internet connection. You can use voice only, video, or instant messaging. Skype has grown to be the most popular VOIP service in the world and serves millions of users each day.
Social media is a great way to keep in touch with people you may otherwise not see regularly. You can share photos with a family member who may not live in the same country as you, or find out information about your favourite sports team or news happening in your city. But always remember to be cautious, only become friends with people you know on Facebook and do not give any personal information out to anyone you do not know on any of the other social media sites.
A great way to get live face to face contact is to use a service that lets you have live video communication such as Skype or Google hangouts. This is very useful when you want to stay in touch with someone who does not live close to you.
Visit the homepage of the site you would like to sign up for. Facebook is more personal, so it’s best to use your real name, while sites such as Pinterest let you be creative and you can choose a username of your liking. Either way, you need to use your real email.
While some social media sites require you to only enter a username, password and email, others take more time completing and may ask you to upload a photo as well as some more information about yourself. Ask someone you trust ,a friend or family member for help if needed and ask them to explain to you some of the rules of using the site.
You can update your status to anything you’d like to share with the people on your Facebook. That can include anything from how happy you are that your favourite team just won a game to the lovely weather you’re enjoying today.
If you have a cool link to a website or an article you’d like your friends to seealso, you can share the link right on your status update.
If you’d like to make sure specific people see your status update, you can tag them in it. All you have to do is put the @ in front of their names in your status update and they will get a notification informing them of the tag.
You should only friend people on Facebook who you know in real life and try to keep your settings private. Ask someone you trust to help you set your privacy settings to make sure only people you trust can see your page.
Remember to ‘Treat others as you would like to be treated’. If you want to post something about a friend, ask yourself if this is something you’d want posted about yourself. Likewise, if someone is posting anything about you that you don’t like or feel uncomfortable about, let someone you trust know.
Remember that although social media can be great to keep in touch with friends and family, it is still really important to have live in person contact with your friends and family. It is not healthy to spend all your time in front of a computer, tablet or cell phone.
The Relationship Group is for self advocates with a Developmental disability to build safe and strong relationships. We work on safety, respect and self esteem.
For more information or if you would like the link to attend any of our meetings please contact us.
Meet a group of self advocates and hear their stories of what relationships mean to them. Learn more
A fun and interactive card game that has characteristics/quality of a person which creates friendly and constructive debates that can benefit participants and open their minds to new ideas and feelings.
By exploring the language related to sexual orientation, gender identity and gender expression
There has been a long-standing misconception about lesbian, gay, bisexual, transsexual, transgender, queer, questioning, two spirited + (LGBTTQQ2S+) relationships not being “a real relationship” and instead being deviant. This is simply not true. https://publications.ici.umn.edu/frontline-initiative/16-1/lgbtq-community-disabilties
Presenting preliminary findings on ACT’s “ASD & HIV Prevention Needs Assessment” survey and explaining the impact the autism spectrum has on negotiating safer sex, accessing services, and community connection.
Municipal or Regional Public Health departments often will come in to present sexuality material to groups or schools. If you do not feel comfortable presenting some of the information contact your local Public Health department. Here is a list of workshops offered by Toronto Public Health. List of Public Health workshops
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Phone: 416-323-9149
TTY: 416-323-1361
Fax: 416-323-9107
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Fax: 416-588-4552
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Fax: 416-431-0269
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Phone: 416-743-1286
Fax: 416-743-1233
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Phone: 416-658-8580
Fax: 416-658-7442
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Location: Toronto East
Phone: 416-694-1522
Fax: 416-694-8736
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Location: Scarborough North
Phone: 416-291-5229
Fax: 416-291-5358
Email: greekfamilyservices@yahoo.ca
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Languages: Greek
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Fax: 416-532-0037
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Location: Scarborough Central
Phone: 416-492-5128
Fax: Call first 416-492-5128
Email: gapar@rogers.com
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Phone: 647-776-2057
Fax: 647-776-2061
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Location: North York West
Phone: 416-748-0788
Fax: 416-748-0525
Email: info@northw.ca
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Notice: Formerly known as Oromo Canadian Community Association of Greater Toronto Area
Address: 94 Kenhar Dr Ste 3, Toronto, ON M9L 1N2
Location: North York West
Phone: 416-767-8784
Fax: 416-767-7223
Email: oromocanadian@yahoo.ca
Languages: English; Amharic; Oromo
Address: 21 Panorama Crt Ste 2300, Toronto, ON M9V 4E3
Location: Etobicoke North
Phone: 416-745-0062
Fax: 416-640-1627
Email: sakrampall@rexdalewomen.org
Website: www.rexdalewomen.org
Languages: English; Spanish; Arabic; Punjabi; Serbian; Urdu; Somali; Hindi; Gujarati; Croatian; Chinese (Mandarin); Bosnian; Farsi; Tamil; Twi; West Indian dialects; Assyrian; Dari; Pashto – Italian — available upon request
Address: 603 Whiteside Pl, Toronto, ON M5A 1Y7
Location: Toronto East
Phone: 416-362-1375
Fax: 416-362-4881
Email: info@seascentre.org
Website: www.seascentre.org
Languages: English; Filipino; Chinese (Mandarin); Chinese (Cantonese) ; Vietnamese
Address: 1200 Markham Rd Sts 214 & 221, Toronto, ON M1H 3C3
Location: Scarborough Central
Phone: 416-431-4847
Fax: 416-431-7283
Email: reception@safss.org
Website: www.safss.org
Languages: English; French; Spanish; Punjabi; Urdu; Bengali; Hindi; Gujarati; Filipino; Chinese (Mandarin); Farsi; Tamil; Chinese (Cantonese) ; Dari; Pashto
Address: 800 Lansdowne Ave Unit 1, Toronto, ON M6H 4K3
Location: Toronto West
Phone: 416-537-2276
Fax: 416-537-9472
Website: www.sawc.org
Languages: English; Arabic; Punjabi; Portuguese; Urdu; Hindi; Tamil; Tibetan
Address: 533A Gladstone Ave, Toronto, ON M6H 3J1
Location: Toronto West
Phone: 416-532-2824
Fax: 416-532-1065
Email: admin@workingwomencc.org
Website: www.workingwomencc.org
Languages: English; Spanish; Arabic; Punjabi; Portuguese; Urdu; Chinese (Mandarin); Twi; Ewe; Ga; Tigrinya
Address: 721 Bloor St West Ste 303, Toronto, ON M6G 1L5
Location: Toronto West
Phone: 416-538-9412
Fax: 416-538-1778
Languages: Korean
Address: 2383 Bloor St West 2nd Fl, Toronto, ON M6S 1P6
Location: Toronto West
Phone: 416-767-4595
Fax: 416-767-2658
Email: cuias@cuias.org
Website: www.cuias.org
Languages: English; Polish; Ukrainian; Russian; Romanian
Address: 29 Pemican Crt Unit 6, Toronto, ON M9M 2Z3
Location: North York West
Phone: 416-744-9289
Fax: 416-744-6671
Email: info@aaocanada.ca
Website: www.aaocanada.ca
(fees vary)
Languages: English; Urdu; Farsi; Dari; Pashto
Address: 555 Burnhamthorpe Rd Ste 209, Toronto, ON M9C 2Y3
Location: Etobicoke Central
Phone: 416-231-7746
Fax: 416-231-4770
Email: Info@arabnewcomers.org
Website: https://www.acctonline.ca/
Languages: English; French; Arabic; Punjabi; Russian; Urdu; Hindi; Farsi; Armenian; Assyrian; Dari; Kurdish ; Lithuanian ; Pashto; Turkish
Address: Parkway Mall, 85 Ellesmere Rd Ste 234, Toronto, ON M1R 4B8
Location: Scarborough Central
Phone: 416-444-1163
Fax: 416-444-9031
Email: immigrationconsultant@rogers.com
Languages: English; Arabic
Address: 2383 Bloor St West 2nd Fl, Toronto, ON M6S 1P6
Location: Toronto West
Phone: 416-767-4595
Fax: 416-767-2658
Email: cuias@cuias.org
Website: www.cuias.org
Languages: English; Polish; Ukrainian; Russian; Romanian
Notice: Formerly known as Centre for Information and Community Services of Ontario
Address: 2330 Midland Ave, Toronto, ON M1S 5G5
Location: Scarborough North
Phone: 416-292-7510
Toll free: 1-855-392-2427
Fax: 416-292-9120
Email: info@cicscanada.com
Website: www.cicscanada.com
Languages: English; French; Spanish; Arabic; Punjabi; Ukrainian; Russian; Urdu; Korean; Bengali; Hindi; Gujarati; Hebrew; Filipino; Chinese (Mandarin); Farsi; Tamil; Chinese (Cantonese) ; Dari; Kurdish ; Malay ; Sindhi
Address: 1710 Dufferin St, Toronto, ON M6E 3P2
Location: Toronto West
Phone: 416-658-1600
Fax: 416-658-8537
Email: info@costi.org
Website: www.costi.org
Languages: English; French; Italian; Spanish; Portuguese; Tamil
Address: 86 Blake St, Toronto, ON M4J 3C9
Location: Toronto East
Phone: 416-392-1750
Fax: 416-392-1175
Email: info@eastviewcentre.com
Website: www.eastviewcentre.com
Languages: English; German; Arabic; Chinese (Mandarin); Chinese (Cantonese) ; Vietnamese
Address: 2350 Finch Ave West Unit D, Toronto, ON M9M 2C7
Location: North York West
Phone: 416-663-2978
Fax: 416-479-0898
Email: info@ehcw.ca
Website: www.ehcw.ca
Languages: English; Punjabi; Russian; Urdu; Hindi; Gujarati – interpreters available for other languages
Address: 489 College St, Toronto, ON M6G 1A5
Location: Toronto Central
Phone: 416-323-2503
Email: contact@interpreterservicestoronto.ca
Website: www.interpreterservicestoronto.ca
Languages: English; French; Dutch; Greek; Italian; German; Spanish; Polish; Hungarian; Arabic; Punjabi; Serbian; Ukrainian; Portuguese; American Sign Language (ASL); Japanese; Russian; Urdu; Korean; Somali; Bengali; Hindi; Gujarati; Romanian; Thai; Hebrew; Swedish; Filipino; Croatian; Chinese (Mandarin); Bosnian; Farsi; Slovenian; Tamil; Twi; Afrikaans; Akan; Albanian; Amharic; Armenian; Assyrian; Azerbaijani; Belorussian; Bulgarian; Burmese; Cebuano; Chinese (Cantonese) ; Chinese (Chaozhou); Chinese (Fujian); Chinese (Hakka); Chinese (Taishan); Chinese (Taiwanese); Cree; Czech; Danish; Dari; Dinka; Edo; Estonian; Ewe; Fanti; Finnish; Ga; Ganda; Georgian; Harari; Hausa ; Ibo ; Ilocano ; Indonesian ; Inuktitut ; Kannada; Khmer; Kikuyu ; Kinyarwanda ; Kurdish ; Lao ; Latvian ; Lingala ; Lithuanian ; Macedonian ; Malay ; Malayalam ; Maltese ; Mandingo ; Marathi ; Nepali ; Norwegian ; Nuer ; Ojibway ; Oromo ; Pashto; Romani ; Rundi ; Sindhi ; Sinhala; Slovak ; Susu ; Swahili ; Telugu; Tibetan ; Tigrinya ; Tswana; Turkish ; Vietnamese ; Xhosa ; Yiddish ; Yoruba ; Zulu ; Turkmen; Sgaw Karen; Shilluk; Chinese (Min Dong); Kipsigis; Nandi; Uzbek – also Acholi; Dholuo; Dzongkha; Esan; Hmong-do; Jarai; Kachchi; Mongolian; Oshiwambo; Quechua; Sicilian; Tamazight; Tatar; Uyghur; Vlaams
Address: 4600 Bathurst St Ste 325, Toronto, ON M2R 3V3
Location: North York West
Phone: 416-630-6481
Fax: 416-630-1376
Email: info@jiastoronto.org
Website: www.jiastoronto.org
Languages: English; French – (one counsellor); Spanish; Russian; Hebrew; Yiddish
Address: 789 Don Mills Rd Ste 608, Toronto, ON M3C 1T5
Location: North York East
Phone: 24 hours 416-426-7051; Training 416-426-7014
Crisis phone: 24 hours 416-422-5984; 24 hours 1-888-236-8311
Fax: 416-426-7118
Email: info@mcis.on.ca
Website: www.mcislanguages.com
Languages: English; French – (interpreters); Dutch; Greek; Italian; German; Spanish; Polish; Hungarian; Arabic; Punjabi; Serbian; Ukrainian; Portuguese; American Sign Language (ASL); Japanese; Russian; Urdu; Korean; Somali; Bengali; Hindi; Gujarati; Romanian; Thai; Hebrew; Swedish; Filipino; Croatian; Chinese (Mandarin); Bosnian; Farsi; Slovenian; Tamil; Twi; Afrikaans; Akan; Albanian; Amharic; Armenian; Assyrian; Azerbaijani; Belorussian; Bulgarian; Burmese; Cebuano; Chinese (Cantonese) ; Chinese (Chaozhou); Chinese (Fujian); Chinese (Hakka); Chinese (Taishan); Chinese (Taiwanese); Cree; Czech; Danish; Dari; Dinka; Edo; Estonian; Ewe; Fanti; Finnish; Ga; Ganda; Georgian; Harari; Hausa ; Ibo ; Ilocano ; Indonesian ; Inuktitut ; Kannada; Khmer; Kikuyu ; Kinyarwanda ; Kurdish ; Lao ; Latvian ; Lingala ; Lithuanian ; Macedonian ; Malay ; Malayalam ; Maltese ; Mandingo ; Marathi ; Nepali ; Norwegian ; Nuer ; Ojibway ; Oromo ; Pashto; Romani ; Rundi ; Sindhi ; Sinhala; Slovak ; Susu ; Swahili ; Telugu; Tibetan ; Tigrinya ; Tswana; Turkish ; Vietnamese ; Xhosa ; Yiddish ; Yoruba ; Zulu ; Turkmen; Sgaw Karen; Shilluk; Chinese (Min Dong); Kipsigis; Nandi; Uzbek – also Acholi; Dholuo; Dzongkha; Esan; Hmong-do; Jarai; Kachchi; Mongolian; Oshiwambo; Quechua; Sicilian; Tamazight; Tatar; Uyghur; Vlaams
Address: 36B Prince Arthur Ave Main Fl, Toronto, ON M5R 1A9
Location: Toronto North
Phone: 416-961-0113
Fax: 416-961-9856
Email: ppt@ppt.on.ca
Website: www.ppt.on.ca
Address: 560 Parliament St 2nd Fl, Toronto, ON M4X 1P8
Location: Toronto East
Phone: 416-961-7027
Fax: 416-961-9732
Languages: English; French – translation and interpretation for 30 languages including French, Sinhala, Spanish, Tamil
Address: 260 Augusta Ave, Toronto, ON M5T 2L9
Location: Toronto Central
Phone: 416-964-8747 ext 0
Fax: 416-966-2178
Email: 260admin@ststephenshouse.com
Website: www.sschto.ca
Languages: English; Spanish; Portuguese; Chinese (Mandarin); Chinese (Cantonese)
Address: 2445 Bloor St West, Toronto, ON M6S 1P7
Location: Toronto West
Phone: 416-763-4982
Fax: 416-763-3997
Email: toradmin@ucss.info
Website: www.tor.ucss.info
Languages: Ukrainian
Child and Family Centres provide literacy-rich places for children from birth to 6 years of age to come play and learn with their parents or caregivers. Parents and caregivers can get answers to questions about child development; nutrition, parenting, pregnancy and can connect to a range of professionals and other services in their community.
The purpose of the Special Needs and Inclusion Competency Guidelines is to assist organizations to proactively, naturally and seamlessly welcome and integrate every child and family without exception.
OEYC Special Needs and Inclusion Guidelines
An early learning program for children with extra support needs and their parent/caregiver. The Let’s Get Started program brings together health and social services to deliver an accessible 6 – 8 week parent-child social play group program that responds to a family’s immediate practical parenting and child development needs.
To find out more about the Let’s Get Started Program or to receive training call CITYKIDS at 416 920-6543 or at citykids@mothercraft.org
This guide was developed to assist child and family programs (CFPs) to better serve children with special needs and their parents and caregivers. It is intended for any program that serves children from birth to six years of age. Originally published in 2001, it has been updated to reflect current thinking, research and practices within the field of early childhood education and care.
Source: Macaulay Child Development Centre
Including Children with Special Needs: A Guide for Child and Family Programs
This guide provides an overview of how to develop and embed Inclusion within the policies of your child care program. It outlines the benefits of inclusive child care from both a practical and an ethical point of view.
Connected Kids Audio-Visual Workshops were specifically designed to empower families and professionals to use strategies that will have a positive impact on child learning outcomes.
Kate Massey of K.I.D.S (Kids Included in Day Care and Early Childhood Services) shares some very practical strategies for helping your child to understand and follow through with requests.
A workshop on building self-esteem as the foundation for literacy skills.
A workshop about using simple “play” to help develop and expand motor, language and social skills.
A workshop to help parents and caregivers expand their communication through the use of simple but powerful visual tools.